課程描述INTRODUCTION
國際工程市場開發(fā)與客戶管理實(shí)戰(zhàn)訓(xùn)練營
培訓(xùn)講師:鄭文強(qiáng)
課程價(jià)格:¥元/人
培訓(xùn)天數(shù):2天
日程安排SCHEDULE
課程大綱Syllabus
國際工程市場開發(fā)與客戶管理實(shí)戰(zhàn)訓(xùn)練營
Chapter 1. Market Intelligence & Opportunity Hunting
1.1 Case: Tracking Qatar National Vision 2036 Projects
1.2 Early-Warning System for Infrastructure Pipelines
1.3 Competitor Win-Loss Pattern Analysis
1.4 Client Budget Cycle Alignment Tactics
1.5 Opportunity Scoring Matrix (Risk-Return)
Chapter 2. Client Persona & Buying Journey
2.1 Case: Saudi Aramco Decision-Making Map
2.2 Stakeholder Influence Grid Workshop
2.3 Client Pain Point Interview script
2.4 Buying Center Role Identification
2.5 Value Proposition Canvas Live
Chapter 3. Value-based Offer Design
3.1 Case: Moroccan Solar Park Value Engineering
3.2 Whole-Life Cost vs Initial Cost Pitch
3.3 Performance Guarantee Calculation
3.4 Sustainability ROI Storytelling
3.5 Differentiation Scorecard Tool
Chapter 4. Relationship Building & Trust
4.1 Case: Japanese Client Long-Term Trust Cycle
4.2 Gift vs Hospitality Compliance Check
4.3 Social Media Engagement Playbook
4.4 Crisis Support as Relationship Accelerator
4.5 Trust Equation Measurement
Chapter 5. Strategic Sales Pipeline Management
5.1 Case: Philippine PPP Pipeline Conversion
5.2 Lead-to-Cash Flow Mapping
5.3 Pipeline Velocity KPI Setting
5.4 Bid-Nurture Campaign Design
5.5 Lost Deal Autopsy Template
Chapter 6. Digital Marketing for Engineering Services
6.1 Case: Turkish Contractor linkedIn Lead Gen
6.2 Technical Blog SEO in 48 Hours
6.3 Webinar Funnel Construction
6.4 Email Nurture Sequence Writing
6.5 Virtual Reality Project Showcase
Chapter 7. Cross-Cultural Client Communication
7.1 Case: German Directness vs Chinese Indirectness
7.2 High-Context vs Low-Context Messaging
7.3 Virtual Meeting Cultural Etiquette
7.4 Silence Interpretation Exercise
7.5 Follow-Up Timing Across Cultures
Chapter 8. Negotiation & Closing Techniques
8.1 Case: South African Contract Signature Push
8.2 Concession Strategy Simulation
8.3 Closing Signal Recognition
8.4 Price Justification script
8.5 Urgency Creation Without Pressure
Chapter 9. Client Success & Account Expansion
9.1 Case: Korean Client Repeat Award
9.2 On-Boarding Excellence Checklist
9.3 Upsell Timing Indicator
9.4 Client Success Story Creation
9.5 Account Expansion Road-Mapping
Chapter 10. KPI Dashboard & Digital CRM
10.1 Case: Chilean Market Real-Time Funnel
10.2 Client Health Score Algorithm
10.3 AI Lead Scoring Setup
10.4 Mobile CRM for Site Engineers
10.5 Predictive Client Churn alert
國際工程市場開發(fā)與客戶管理實(shí)戰(zhàn)訓(xùn)練營
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